Thought we had a problem with the extended warranty products that we had purchased but found out today that the real problems were with a company that should have contacted us in the first place. Enuf said. Great experience
Easy and enjoyable purchase experience. Everything was ready when I got there. It was very easy.
Fast and friendly service. They didn’t try to sell me services that I did not need. I will take my car back for any repairs.
Great people to work with. Very willing to work with me to get me into the Trax I wanted at a payment I was comfortable with. Were not pushy and took the time to make sure I was happy.
I always have a good experience here. Everyone is very friendly and explains what they are doing. They have a nice waiting area and text while you are waiting to see if there is anything you need.
SALESPERSON, KAYLA, WAS GREAT TO WORK WITH.......... VERY PROFESSIONAL AND ARTICULATE OVER THE PHONE... NO PRESSURE FROM HER OR THE GENERAL MANAGER...... EVERYTHING WAS ABOVE BOARD AND IN PLAIN ENGLISH
Promt service,show room was nice great desplayof a pick up! Waiting area can use some work ! Wifi needs help tv remote would not switch channels the only thing on was the view No thanks!
Very Friendly, quick responses, straight to the point. Over all i had a great experience. Thank you for helping me.
Gregg Young has a courteous and accommodating staff who listened to my concerns. I appreciate the timely yet thorough service. Thank you!
Great experience and very informative on any questions I had. And made the buying experience easy for my first time.
I love the fact that James is so friendly and respectful at drop off and pick up. Also that they got it done quickly.
I have a leased vehicle. I got in right away and they changed the oil and filter, rotated the tires, and also checked on the back up camera that I was having a problem with. I didn't have to pay for any of that, and I appreciated that very much.
As far as I can tell the Oil change service was professionally done as were the previous two. The mechanic performing the Oil change noticed an Manifold leak. The part needed to correct the leak is on order and will be replaced as soon as it is received.
Mr.Floyd did an exceptional job!...couldnt be happier!!! Gregg Young is a wonderful place to go to for your automotive service needs!!
Very personal and friendly salesman. It was my first time purchasing something so big. The salesman help me choose what was perfect for me. I got everything I wanted in a new vehicle.
We enjoyed working with Bill and the team at Gregg Young. Great communication and fair pricing. Enjoyable as car buying can be.
My car was recalled. Called the Plattsmouth phone number and didn't realize I wasn't talking to anyone there. The first time I called, the guy from either Omaha told me he'd order the parts. Next time I called, second guy said, I had to bring it in the next day. I asked if someone could pick it up at my workplace (customary with Jeff Henry), then bring it back when it was done, the guy told me he couldn't get it in for like two weeks if I wanted to do that. Said if I wanted ...
The sales person Julian is awesome and detailed everything about my truck more than happy to keep going and recommend to family and friends. Am definitely coming back to this dealership.
Cheap and local and easy to work with Greg young. Very nice people work with me to get close to where I need to be.
James Floyd was very professional .Explained what was done and also corrected an issue I had with my key fob. He too k care to see that everything was done right. Thank you again James
Madeto feel like I was in control and I got to make several decisions. Everything I wanted was made available.
Pete Brobeck went above and beyond, he was terrific to work with. The sales manager and the finance paperwork young man were very helpful and friendly!
Bill made the process very easy. He had everything ready for us when we arrived and was very helpful from start to the end of the process.
James in the service department was extremely professional and helpful. It was a great experience. Service facility and waiting area were very clean and workers were very nice and professional.
I was able to call and get an appointment for oil change same day while there I found out there was a recall on my Jeep they did the oil change and recall in under a hour. that was great!!
QUALITY WORK. I had a loaned vehicle so taking 10 day was not an issue. Vehicle was totally cleaned inside and out.
It was very quick. Done in 30 minutes . Staff was friendly and helpful. I arrived early and they were okay with that.
They have polite helpful employees. They keep customers informed if there are any delays getting their vehicle serviced or repaired.
First class all the way. It's the little things like washing and vacuuming my vehicle when I bring it in for an oil change that really sets this place apart from the competition.
Glad that I was able to get so many great people: Andy, Blake, Justin, Erin and Bill involved! The upfront communication on what worked for Amanda and I was great. Letting us test drive 5 or 6 vehicles making sure we had the right one.
It was fast and very convenient and easy i like the way Julian answered my questions to my satisfaction Thank you!
Professional and welcoming staff they really made me feel at home during the whole car buying process and were not pushy at all. I plan on returning
The people were very accommodating. It was done in a timely manner. I was greeted at the door which was nice. Thank you !!!
Great deals. Low pressure salesman who was very knowledgeable about the truck I purchased. The salesman and financial person stayed well past closing to finish my purchase.
The salesman I worked with, Peter Brobeck, was great to deal with. He made the test drive enjoyable and brought a lot of energy and enthusiasm, making the purchase much less intimidating. The sales experience was far better than any other dealership I have been to while looking for this car. I was not happy with how it took to finalize the purchase in the finance office; a lot of time was wasted trying to sell me warranty/protection packages I didn't need, and I had to repeatedly point out an error in my address that had propagated onto ...
Easy and the staff were very nice. The wait was not too long. Lounge was adequate. Took care of my vehicle.
Quick to get the vehicle taken care of and back on the road. very courteous staff and extremely clean facility.
Salesman was kind, knowledgeable, and very helpful. Had to wait 2 hours for the finance team. Facility was okay, however we had to wait around. Sat at a table on the sales floor next to a beautiful corvette but table was covered in food crumbs and trash. I can only assume this was from the sales team as there were no other customers around.
Cade, Justin and Chris all made you feel like you were the most important customer. We will recommend Gregg Young in Plattsmouth Ne to all our friends in the market for a vehicle.
Julian knew of all the cars on the lot and suggested to us one that wasn't even online yet. When financing didn't work for the first car I wanted, the team worked together and brought a car down from Omaha and we were able to purchase two cars.
Employees and friendly environment. Car salesman, Julian, was astounding. I would recommend anyone to visit this location and ask for Julian; a true no nonsense salesman who is all about the customer.
Everything I needed was done quickly and correctly. Also some extra work, (cleaning the floor and inside) was done. I will come back.
Gregg Young CDJR Plattsmouth was relaxing. Just the ease of the purchase, low pressure sales, fun staff, clean facility, just an overall great experience.
Salesman was very relatable. However I almost left just because it took so long for the sales manager to get me a number.
Didn’t feel too pressured when buying a car. Was able to let me take it out for the weekended before signing all the paper work
Very friendly staff, responsive to emails, accommodating. The only negative was the wait time for to the limited number of staff.
I had an 8 am appointment. They took my truck back immediately and got the (2 recalls) work done quickly.
The fact that the oil plug was replace for no charge since all oil changes have been done at the facility once I pointed that out.
The staff was polite, efficient they kept me up-to-date on the progress And did not do anything without checking with me first
The service rep James was very friendly and I was kept well informed to the progress of my repair. The work was completed in a timely fashion and I've had no complaints after the vehicle was returned.
The honesty and caring of all the people involved. The facility was clean and everyone was hospitable, we didn't feel pressured, all the questions we asked were answered and the people were willing to find the answers
I had great service. The person that waited on me was very helpful and explained what was done to my truck.
I had the opportunity to talk with the tech I have used for almost two decades. I have total confidence in him. If he says somethings needs to be done, it get done. That is preventative maintenance. I also started a discussion with my new service advisor. He understand my working relationship with my tech and will work closely with him to insure my vehicle can go anywhere at any time. After the move from across the street, I thought these relationships may be lost. They are not.
Keenan Bowery went above and beyond every step of the process of looking for a vehicle to purchasing and trading in
This was the first time I purchased a vehicle through emails, text, and phone calls. I went this route due to being from Chicago. The Gregg Young staff made this experience very tolerable and they bent over backwards to make this deal go through. Justin, Erin, Shawn are fantastic at what they do. They made the 500 mile drive back to Chicago well worth my and my family’s time. We love our 2018 Black Widow Edition Jeep Wrangler Sport! Thanks!!
Very prompt service, they were able to get me in fast when I called and performed my services . My service advisor was very friendly and professional and did his job very well
Friendly, helpful staff. I always feel like I am important. Thank you we need more businesses like this always enjoy seeing the kids at Greg Young
Had a great experience and I would recommend this dealer to others. Justin was very helpful during the entire process and if I’m ever in need of a different vehicle I would not hesitate to go back.